Confirmation of booking
Confirmation of booking is only valid upon receipt of a deposit of 25% of the total cost.
Note:
i) Confirmation of availability for specific dates as received from “Erosaria Suites” reservations is not considered as a confirmation to a reservation.
A booking is only confirmed upon receipt of a deposit.
ii) The deposit must be received by “Erosaria Suites” no later than the date as specified by the reservation’s department.
iii) Confirmation of the deposit made should also be forwarded to “Erosaria Suites” reservations by email.
Please bring your bank deposit slip as proof of payment.
For Payments methods please see here
Cancellation Policy:
0% cancellation fee:
Full refund - When a cancellation to the booking has been made with a minimum of 30 days notice (from the date of check in)
being given to “Erosaria Suites” reservation’s department. (You are only charged with the refunded expenses e.g.bank expenses,
postal charges or any other charges).
For a cancellation of booking, a refund to the deposit is only given under the following conditions.
50% cancellation fee:
A 50% cancellation fee is charged if a cancellation of the reservation has been made within the period of 15 days to 30 days,
from the date of check in.
100% cancellation fee:
A 100% cancellation fee is charged when a cancellation of the reservation has been made within 15 days from the date of check in.
Note:
- i) No refund to the deposit is refunded.
For pre-term departures, there is a cancellation fee equal to the 50% of the remaining rental period (Law 1652/86 Gov.Gaz.167A)
Balance of deposit
The balance to the booking is made at “Erosaria Suites” prior to the departure date.
